Terms and Conditions
Last updated: 09/07/2025
Welcome to the Cancer Care West Online Shop. By accessing and using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. About Us
The Cancer Care West Online Shop is operated by Cancer Care West, a registered charity in Ireland. Our mission is to support those affected by cancer across the west of Ireland.
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Charity Registered Number: 20030438
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CHY Number: 11260
2. Products
We sell items such as books, Christmas cards, and other similar goods. All profits from sales go directly towards supporting our charitable activities.
While we make every effort to ensure that product descriptions and images are accurate, slight variations in appearance or packaging may occur.
3. Ordering and Payment
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All orders are subject to availability.
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Prices are listed in Euro (€) and include VAT where applicable.
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Payment is taken securely via our payment gateway at the time of order.
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Once your order is confirmed, you will receive an email confirmation.
4. Delivery
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Orders are typically processed within 3–5 working days.
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We deliver within Ireland and may offer international shipping depending on availability.
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Shipping costs will be calculated at checkout.
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We are not responsible for delays caused by postal services or third-party couriers.
5. Returns and Refunds
As a charity-run shop, we appreciate your understanding that we operate on limited resources. However, if you are not satisfied with your purchase, please contact us within 14 days of receiving your order.
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Items must be returned in their original condition and packaging.
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We do not accept returns on personalised or perishable items unless they are faulty.
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Refunds (excluding shipping fees) will be processed within 7–10 working days upon receipt of returned items.
To request a return or refund, please contact:
Email: [email protected]
Phone: 091 545000
6. Donations
Purchasing from our online shop helps support Cancer Care West. If you wish to make an additional donation, you can do so here: https://donate.cancercarewest.ie/
7. Privacy
Your personal data will be handled in accordance with our Privacy Policy, in compliance with GDPR. We will never share your data with third parties except where necessary to fulfil your order (e.g. payment processors and couriers).
8. Intellectual Property
All content on this website—including images, text, logos, and designs—is the property of Cancer Care West and may not be copied or reused without written permission.
9. Limitation of Liability
While we strive to ensure that all information is accurate and up to date, Cancer Care West shall not be held liable for any direct, indirect, or incidental damages arising from the use of our site or the products purchased from it.
10. Governing Law
These Terms and Conditions are governed by the laws of Ireland and subject to the exclusive jurisdiction of the Irish courts.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Cancer Care West
Inis Aoibhinn Residence
University Hospital Galway
Galway
Ireland H91 YR71
Email: [email protected]
Telephone: 091 545000
Website: www.cancercarewest.ie